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Publications (18) Publications in which a researcher has participated
2022
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Innovation in a company committed to sustainability culture
Ensuring sustainability. New challenges for organizational engineering (Springer), pp. 23-33
2020
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Enhancing participation through organizational drivers
TQM Journal, Vol. 33, Núm. 4, pp. 823-840
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Key middle manager trustworthy behaviours that enhance operator participation in continuous improvement systems
International Journal of Quality and Service Sciences, Vol. 12, Núm. 3, pp. 229-245
2019
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Green value stream mapping approach to improving productivity and environmental performance
International Journal of Productivity and Performance Management, Vol. 68, Núm. 3, pp. 608-625
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The key factors of total quality management in the service sector: a cross-cultural study
Benchmarking, Vol. 26, Núm. 3, pp. 893-921
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Understanding the main organisational antecedents of employee participation in continuous improvement
TQM Journal, Vol. 31, Núm. 3, pp. 359-376
2018
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Continuous improvement leaders, followers and laggards: understanding system sustainability
Total Quality Management and Business Excellence, Vol. 29, Núm. 7-8, pp. 817-833
2017
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Strengthening employee participation and commitment to continuous improvement through middle manager trustworthy behaviours
Total Quality Management and Business Excellence, Vol. 28, Núm. 9-10, pp. 974-988
2016
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Efficient information-related practices in companies committed to EFQM
TQM Journal, Vol. 28, Núm. 6, pp. 798-813
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The impact of total quality management on service company performance: evidence from Spain
International Journal of Quality and Reliability Management, Vol. 33, Núm. 3, pp. 380-398
2015
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Information practices and competences that evidence information capability in a company
Information Research, Vol. 20, Núm. 2
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Total quality management practices and performance outcomes in Spanish service companies
Total Quality Management and Business Excellence, Vol. 26, Núm. 9-10, pp. 958-970
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Why are companies still struggling to reach higher continuous improvement maturity levels? Empirical evidence from high performance companies
TQM Journal, Vol. 27, Núm. 3, pp. 316-327
2014
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Less expert workers and customer complaints: Automotive case study
Human Factors and Ergonomics In Manufacturing, Vol. 24, Núm. 4, pp. 444-453
2012
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Components of sustainable improvement systems: Theory and practice
TQM Journal, Vol. 24, Núm. 2, pp. 142-154
2011
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Healthcare teamwork best practices: Lessons for industry
TQM Journal, Vol. 23, Núm. 6, pp. 598-610
2010
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Managing risk and knowledge in the internationalisation process
Intangible Capital, Vol. 6, Núm. 2, pp. 202-235
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Why is not design of experiments widely used by engineers in Europe?
Journal of Applied Statistics, Vol. 37, Núm. 12, pp. 1961-1977