The impact of total quality management on service company performance: evidence from Spain

  1. Psomas, E.L.
  2. Jaca, C.
Journal:
International Journal of Quality and Reliability Management

ISSN: 0265-671X

Year of publication: 2016

Volume: 33

Issue: 3

Pages: 380-398

Type: Article

DOI: 10.1108/IJQRM-07-2014-0090 GOOGLE SCHOLAR
Data source: Scopus