Design of experiments in the service industry: a critical literature review and future research directions
- Antony, J.
- Viles, E.
- Torres, A.F.
- Paula, T.I.
- Fernandes, M.M.
- Cudney, E.A.
ISSN: 1754-2731
Year of publication: 2020
Volume: 32
Issue: 6
Pages: 1159-1175
Type: Review