Forms of use of non-financial measuresevidence from the manufacturing sector in Navarra (Spain)
- Aranda León, Carmen
- Arellano Gil, Javier
- Basabe, Marisol
ISSN: 0210-2412
Année de publication: 2008
Número: 139
Pages: 441-468
Type: Article
D'autres publications dans: Revista española de financiación y contabilidad
Résumé
La literatura en contabilidad de gestión reconoce que el distinto uso de indicadores financieros refleja necesidades diferentes. Sin embargo, la literatura sobre indicadores no financieros se ha centrado en el peso o relevancia de dichas medidas en el sistema de medida del performance. En este artículo argumentamos que los indicadores no financieros no constituyen una categoría uniforme y que, por tanto, su papel en los sistemas de medida del desempeño requiere ser estudiado desde una doble dimensión: cuántos indicadores y cómo se usan dichos indicadores no financieros. A través del análisis de 31 casos, concluimos que: i) la percepción de los managers sobre la importancia de las cualidades de relevancia y fiabilidad de la información no financiera dependen del contexto en el que la empresa opera, y ii) estas distintas percepciones se traducen en la existencia de dos formas de uso de los indicadores no financieros.
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