Exploring information capability and its role in innovation
-
1
Universidad de Navarra
info
ISSN: 1988-7116
Año de publicación: 2016
Volumen: 10
Número: 1
Páginas: 66-81
Tipo: Artículo
Otras publicaciones en: GCG: revista de globalización, competitividad y gobernabilidad
Resumen
Este estudio se centra en analizar cómo puede lograrse la gestión y uso eficiente de la información en la empresa y cómo esto se integra en el proceso de innovación. En particular, el presente estudio analiza el papel que desempeña la gestión y uso eficiente de la información en la innovación a partir de experiencias de directivos de empresas españolas reconocidas como innovadoras aplicando la teoría fundamentada (grounded theory). Los resultados obtenidos sugieren que la estrategia de la empresa promueve los valores y la cultura organizacional alineados con la innovación. Así mismo, la estrategia también establece y proporciona los recursos, tanto internos como externos, que una organización necesita para ser competitiva apoyándose en la innovación. Es más, la cultura organizacional y los recursos sirven de apoyo para la gestión y el uso eficiente de la información que a su vez contribuye a la gestión del conocimiento necesaria para la innovación. Este estudio presenta un marco de referencia que explica los elementos que soportan la gestión de la innovación en las organizaciones; de esta forma contribuye a entender en qué medida la gestión y el uso eficiente de la información y la gestión del conocimiento son fuentes potenciales de innovación.
Referencias bibliográficas
- Allan, G. (2003). A critique of using grounded theory as a research method. Electronic Journal of Business Research Methods, 2(1), 1-10.
- Babbie, E. R. (2007). The practice of social research. Balmont, CA: Thompson Wadsworth.
- Bierly, P. E., & Daly, P. S. (2007). Alternative knowledge strategies, competitive environment, and organizational performance in small manufacturing firms. Entrepreneurship Theory and Practice, 31(4), 493-516.
- Börjesson, S., & Elmquist, M. (2011). Developing innovation capabilities: A longitudinal study of a project at Volvo cars. Creativity and Innovation Management, 20(3), 171-184.
- Brannen, M. Y. (1991). Culture as the critical factor in implementing innovation. Business Horizons, 34(6), 59-67.
- Brooks, K., & Muyia Nafukho, F. (2006). Human resource development, social capital, emotional intelligence: Any link to productivity? Journal of European Industrial Training, 30(2), 117-128.
- Calantone, R. J., Cavusgil, S. T., & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515-524.
- Canós-Darós L., Santandreu-Mascarell C., Marin-Garcia J.A., & García-Sabater J.J. (2013) Patterns in Innovative Companies in Rio de Janeiro (Brazil). Paper presented at 3rd International Conference on Industrial Engineering and Industrial Management, Valladolid, Spain.
- Cassiman, B., & Veugelers, R. (2006). In search of complementarity in innovation strategy: Internal R&D and external knowledge acquisition. Management Science, 52(1), 68-82.
- Castells, M. (1996), The Rise of the Network Society, Blackwell, Oxford.
- Charmaz, K. (2006). Constructing grounded theory: A practical guide through qualitative analysis. London: Pine Forge Press.
- Choo, C. W., Furness, C., Paquette, S., Van Den Berg, H., Detlor, B., Bergeron, P., et al. (2006). Working with information: Information management and culture in a professional services organization. Journal of Information Science, 32(6), 491-510.
- Chyi Lee, C., & Yang, J. (2000). Knowledge value chain. Journal of management development, 19(9), 783-794.
- Claver, E., Llopis, J., Garcia, D., & Molina, H. (1998). Organizational culture for innovation and new technological behavior. The Journal of High Technology Management Research, 9(1), 55-68.
- Cohen, W. M., & Levinthal, D. A. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 35(1), 128-152.
- Cotteleer, M. J., & Bendoly, E. (2006). Order lead-time improvement following enterprise information technology implementation: An empirical study. MIS Quarterly, 643-660.
- Creswell, J. W., & Miller, D. L. (2000). Determining validity in qualitative inquiry. Theory into Practice, 39(3), 124-130.
- Cruz, L. B., & Boehe, D. M. (2008). CSR in the global marketplace: Towards sustainable global value chains. Management Decision, 46(8), 1187-1209.
- Cui, L., Shong-Lee, I. S., & Hertz, S. (2009). How do regional third-party logistics firms innovate? A cross-regional study. Transportation Journal, 48(3), 44-50.
- Davenport, T. H. (1992). Process innovation: Reengineering work through information technology. Cambridge, MA: Harvard Business School Press.
- de Salas, K., & Huxley, C. (2014). Enhancing visualisation to communicate and execute strategy: Strategy-to-process maps. Journal of Strategy and Management, 7(2), 109-126.
- Deshpandé, R., Farley, J. U., & Webster Jr, F. E. (1993). Corporate culture customer orientation, and innovativeness in Japanese firms: A quadrad analysis. Journal of Marketing, 57(1), 23-27.
- Eisenhardt, K. M. (1989). Building theories form case study research. Academy of Management Review, 14(4), 532-550.
- Garcias, F., Dalmasso, C., & Sardas, J. C. (2015). Paradoxical Tensions in Learning Processes: Exploration, Exploitation and Exploitative Learning. M@ n@ gement, 18(2), 156.
- Glaser, B. G. (2002). Constructivist grounded theory? Forum Qualitative Sozialforschung/Forum: Qualitative Social Research, 3(3) art. 12.
- Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. Chicago: Aldine.
- Gloet, M., & Terziovski, M. (2004). Exploring the relationship between knowledge management practices and innovation performance. Journal of Manufacturing Technology Management, 15(5), 402-409.
- Grise, P., & Zuniga Huertas, M. K. (2013). Choosing ICT tools: Proposition of a model to deliver value for clients. Journal of Technology Management & Innovation, 8, 71-71.
- Hagedoorn, J. (1993). Understanding the rationale of strategic technology partnering: Interorganizational modes of cooperation and sectoral differences. Strategic Management Journal, 14(5), 371-385.
- Hana, U. (2013). Competitive advantage achievement through innovation and knowledge. Journal of Competitiveness, 5(1), 82-96.
- Hellriegel, D., & Slocum, J. W. (2005). Organizational behavior. South-Western College, Cincinnati: Thomson.
- Hurley, R. F., & Hult, G. T. M. (1998). Innovation, market orientation, and organizational learning: An integration and empirical examination. The Journal of Marketing, 62(3), 42-54.
- Hwang, Y. (2011). Measuring information behaviour performance inside a company: A case study. Information Research, 16(2), 16-12.
- Iturrioz, C., Aragón, C., & Narvaiza, L. (2015). How to foster shared innovation within SMEs' networks: Social capital and the role of intermediaries. European Management Journal, 33(2), 104-115
- Jantunen A. (2005), Knowledge-processing capabilities and innovative performance: an empirical study, European Journal of Innovation Management, 8(3), 336-349.
- Johannessen, J., & Olsen, B. (2010). The future of value creation and innovations: Aspects of a theory of value creation and innovation in a global knowledge economy. International Journal of Information Management, 30(6), 502-511.
- Kimberly, J. R., & Evanisko, M. J. (1981). Organizational innovation: The influence of individual, organizational, and contextual factors on hospital adoption of technological and administrative innovations. Academy of Management Journal, 24(4), 689-713.
- Kuratko, D. F., Covin, J. G., & Hornsby, J. S. (2014). Why implementing corporate innovation is so difficult. Business Horizons, 57(5), 647-655.
- Lau, C., & Ngo, H. (2004). The HR system, organizational culture, and product innovation. International Business Review, 13(6), 685-703.
- Lawson, B., & Samson, D. (2001). Developing innovation capability in organisations: A dynamic capabilities approach. International Journal of Innovation Management, 5(03), 377-400.
- Lin, H. (2007). Knowledge sharing and firm innovation capability: An empirical study. International Journal of Manpower, 28(3/4), 315-332.
- Lin L., Li T., & Kiang J.P. (2009), A continual improvement framework with integration of CMMI and six-sigma model for auto industry, Quality and Reliability Engineering International, 25(5), 551-569.
- Marchand, D. A., Kettinger, W. J., & Rollins, J. D. (2000). Information orientation: People, technology and the bottom line. Sloan Management Review, 41(4), 69-80.
- Martins, E., & Terblanche, F. (2003). Building organisational culture that stimulates creativity and innovation. European Journal of Innovation Management, 6(1), 64-74.
- McEvily, S. K., & Chakravarthy, B. (2002). The persistence of knowledgeâbased advantage: An empirical test for product performance and technological knowledge. Strategic Management Journal, 23(4), 285-305.
- Mithas, S., Ramasubbu, N., & Sambamurthy, V. (2011). How information management capability influences firm performance. MIS Quarterly, 35(1), 237-256.
- Oke A., Munshi N., & Walumbwa F.O. (2009), The influence of leadership on innovation processes and activities, Organizational Dynamics, 38(1), 64-72.
- Peppard, J., & Ward, J. (2004). Beyond strategic information systems: Towards an IS capability. The Journal of Strategic Information Systems, 13(2), 167-194.
- Porter, M. (1996). What is strategy? Harvard Business Review, 74(6), 61-78.
- Prajogo, D. I., & Ahmed, P. K. (2006). Relationships between innovation stimulus, innovation capacity, and innovation performance. R&D Management, 36(5), 499-515.
- Prajogo, D. I., & McDermott, C. M. (2011). The relationship between multidimensional organizational culture and performance. International Journal of Operations & Production Management, 31(7), 712-735.
- Ritter, T., & Gemünden, H. G. (2004). The impact of a company's business strategy on its technological competence, network competence and innovation success. Journal of Business Research, 57(5), 548-556.
- Robey D., & Sales C.A., (1986). Designing organizations. Homewood, IL: Irwin.
- Salaman, G., & Storey, J. (2009). Nature has no outline, but imagination has’ contrasting executive renditions of the ‘commitment to innovation. European Management Journal, 27(4), 234-242.
- Sanchez-Famoso, V., Maseda, A., & Iturralde, T. (2014). The role of internal social capital in organisational innovation. An empirical study of family firms. European Management Journal, 32(6), 950-962.
- Sawhney, M., Wolcott, R. C., & Arroniz, I. (2011). The 12 different ways for companies to innovate. Top 10 Lessons on the New Business of Innovation, 47, 28.
- Sirmon, D. G., & Hitt, M. A. (2003). Managing resources: Linking unique resources, management, and wealth creation in family firms. Entrepreneurship Theory and Practice, 27(4), 339-358.
- Smith, P. A., Bakker, M., Leenders, R. T. A., Gabbay, S. M., Kratzer, J., & Van Engelen, J. M. (2006). Is trust really social capital? Knowledge sharing in product development projects. The Learning Organization, 13(6), 594-605.
- Strauss, A., & Corbin, J. M. (1990). Basics of qualitative research: Grounded theory procedures and techniques. Thousand Oaks, CA,: Sage Publications, Inc.
- Tarafdar, M., & Gordon, S. R. (2007). Understanding the influence of information systems competencies on process innovation: A resource-based view. The Journal of Strategic Information Systems, 16(4), 353-392.
- Tesluk, P. E., Farr, J. L., & Klein, S. R. (1997). Influences of organizational culture and climate on individual creativity. The Journal of Creative Behavior, 31(1), 27-41.
- Thompson, V. A. (1965). Bureaucracy and innovation. Administrative Science Quarterly, 10(1), 1-20.
- Van Zyl, M., & Du Plessis, Y. (2012). Exploring coping strategies of business leaders during an economic downturn. South African Journal of Economic and Management Sciences, 15(4), 402-415.
- Wang, C. L., & Ahmed, P. K. (2004). The development and validation of the organisational innovativeness construct using confirmatory factor analysis. European Journal of Innovation Management, 7(4), 303-313.
- Wrona, T., Ladwig, T. J., & O'Regan, N. (2015). Studying strategy formation in small companies–a cognitive perspective. Journal of Strategy and Management, 8(1)
- Zárraga-Rodríguez, M., & Alvarez, M. J. (2013). Exploring the links between information capability and the EFQM business excellence model: The case of Basque Country quality award winners. Total Quality Management & Business Excellence, 24(5-6), 539-560.
- Zhang, Z., Lee, M. K., Huang, P., Zhang, L., & Huang, X. (2005). A framework of ERP systems implementation success in china: An empirical study. International Journal of Production Economics, 98(1), 56-80.