Publications in collaboration with researchers from IE Business School (2)

2024

  1. Sustainable customer experiences: ECOALF: Retail experience - visceral, behavioural and reflective design for engaging a sustainability community

    Customer Experience in Fashion Retailing: Merging Theory and Practice (Taylor and Francis), pp. 219-233

2023

  1. Fashion Shows: The Greatest Show on Earth

    Springer Proceedings in Business and Economics