Total quality management practices and performance outcomes in Spanish service companies

  1. Jaca, C.
  2. Psomas, E.
Journal:
Total Quality Management and Business Excellence

ISSN: 1478-3371,  1478-3363

Year of publication: 2015

Volume: 26

Issue: 9-10

Pages: 958-970

Type: Article

DOI: 10.1080/14783363.2015.1068588 GOOGLE SCHOLAR
Data source: Scopus