Total quality management practices and performance outcomes in Spanish service companies

  1. Jaca, C.
  2. Psomas, E.
Aldizkaria:
Total Quality Management and Business Excellence

ISSN: 1478-3371 1478-3363

Argitalpen urtea: 2015

Alea: 26

Zenbakia: 9-10

Orrialdeak: 958-970

Mota: Artikulua

DOI: 10.1080/14783363.2015.1068588 GOOGLE SCHOLAR