Sustainable customer experiences: ECOALF: Retail experience - visceral, behavioural and reflective design for engaging a sustainability community
- Pérez-Bou, S.
- Sancho, J.A.
- Arcenas, N.
Livre:
Customer Experience in Fashion Retailing: Merging Theory and Practice
ISBN: 9781032456553
Année de publication: 2024
Pages: 219-233
Type: Chapitre d'ouvrage