The key factors of total quality management in the service sector: a cross-cultural study
- Bouranta, N.
- Psomas, E.
- Suárez-Barraza, M.F.
- Jaca, C.
ISSN: 1463-5771
Année de publication: 2019
Volumen: 26
Número: 3
Pages: 893-921
Type: Article
Revue:
Benchmarking