The key factors of total quality management in the service sector: a cross-cultural study

  1. Bouranta, N.
  2. Psomas, E.
  3. Suárez-Barraza, M.F.
  4. Jaca, C.
Revue:
Benchmarking

ISSN: 1463-5771

Année de publication: 2019

Volumen: 26

Número: 3

Pages: 893-921

Type: Article

DOI: 10.1108/BIJ-09-2017-0240 GOOGLE SCHOLAR

Objectifs de Développement Durable

La source de données: Scopus