Sostenibilidad de los sistemas de mejora continua en la industriaencuesta en la Comunidad Autónoma Vasca y Navarra
- Jaca García, M. Carmen
- Mateo Dueñas, Ricardo
- Tanco, Martín
- Viles Diez, Elisabeth
- Santos García, Javier
ISSN: 1697-9818
Año de publicación: 2010
Volumen: 6
Número: 1
Páginas: 51-77
Tipo: Artículo
Otras publicaciones en: Intangible Capital
Resumen
Este artículo analiza el grado de sostenibilidad de las empresas en la gestión de la mejora continua y los factores que apoyan la sostenibilidad en el tiempo, a través de una encuesta enviada a 350 empresas de la Comunidad Autónoma Vasca y Navarra durante el mes de junio de 2009. El estudio presenta datos sobre la evolución de los sistemas de mejora en los últimos años, y la implantación de las distintas metodologías utilizadas. A continuación realiza un análisis de los factores que las empresas asocian con el abandono de los sistemas de mejora. Dado que los sistemas de mejora se basan en la participación de las personas, el estudio caracteriza cómo es dicha participación. Finalmente se analizan los elementos que las empresas utilizan en sus sistemas de mejora, y en qué grado se han introducido indicadores y objetivos en la gestión de la mejora. Como conclusiones se apuntan las siguientes claves para la mejora sostenible: una mayor implicación del personal directo en el sistema de mejora continua, la integración del sistema de mejora continua en la organización y el establecimiento de indicadores asociados al sistema.
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