Lean services: An approach for supply chains based on the gaps model of service quality
- Susano, R.
- Jaca, C.
- Puga-Leal, R.
ISSN: 2194-5357
ISBN: 9783642551819
Argitalpen urtea: 2014
Alea: 280
Orrialdeak: 533-539
Mota: Biltzar ekarpena
Liburu bilduma:
Advances in Intelligent Systems and Computing