Publications in collaboration with researchers from University of Patras (5)

2022

  1. Consumers’ food safety perceptions in three Mediterranean countries

    New Medit, Vol. 2022, Núm. 4

2019

  1. The key factors of total quality management in the service sector: a cross-cultural study

    Benchmarking, Vol. 26, Núm. 3, pp. 893-921

2018

  1. What should consumer organizations do to drive environmental sustainability?

    Journal of Cleaner Production, Vol. 181, pp. 201-208

2016

  1. The impact of total quality management on service company performance: evidence from Spain

    International Journal of Quality and Reliability Management, Vol. 33, Núm. 3, pp. 380-398

2015

  1. Total quality management practices and performance outcomes in Spanish service companies

    Total Quality Management and Business Excellence, Vol. 26, Núm. 9-10, pp. 958-970