Carmen
Jaca García
Catedrática de Universidad
University of Patras
Patrás, GreciaPublicaciones en colaboración con investigadores/as de University of Patras (5)
2022
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Consumers’ food safety perceptions in three Mediterranean countries
New Medit, Vol. 2022, Núm. 4
2019
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The key factors of total quality management in the service sector: a cross-cultural study
Benchmarking, Vol. 26, Núm. 3, pp. 893-921
2018
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What should consumer organizations do to drive environmental sustainability?
Journal of Cleaner Production, Vol. 181, pp. 201-208
2016
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The impact of total quality management on service company performance: evidence from Spain
International Journal of Quality and Reliability Management, Vol. 33, Núm. 3, pp. 380-398
2015
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Total quality management practices and performance outcomes in Spanish service companies
Total Quality Management and Business Excellence, Vol. 26, Núm. 9-10, pp. 958-970